The Microsoft Teams Transition Project is a multi-year, cross-campus effort to transition our university from Skype for Business to Microsoft Teams as the primary phone communication tool. The change went effect in July 2023. After July 2023, Skype for Business will not be available.
Transition Timeline
This is a working timeline and is subject to change. Updates will be posted below.
Early Teams Adopters
- University of Illinois Foundation (UIF)
- IT Pro Pilot Group
- Facilities & Services
- Non-enterprise Voice Accounts (primarily used by Grad Students without a phone number)
- Counseling Center
- Second IT Pro Pilot Group
- Technology Services
- Big Ten Academic Alliance
- Grad College
- Illini Union
- Administrative Information Technology Services (AITS)
- Bursar
- Krannert Center for the Performing Arts
- Chancellor of Student Affairs
- Office of the Dean of Students and Student Success, Inclusion and Belonging
- University Housing
Main Teams Migrations
All Org Codes in 1-KL through 1-KN, including but not limited to:
- College of ACES
- College of Education
- Gies College of Business
All Org Codes in 1-KP through 1-KU, including but not limited to:
- College of Fine & Applied Arts
- College of Media
- College of Law
- Grainger College of Engineering
All Org Codes in 1-KV through 1-LF, including but not limited to:
- Armed Forces
- College of Applied Health Sciences
- College of Liberal Arts Sciences
- Division of General Students
- Medicine at Urbana-Champaign
- Public Safety
All Org Codes in 1-LG through 1-NL, including but not limited to:
- Carle Illinois Medicine
- Center for Innovative in Teaching and Learning
- Chancellor
- Illinois International Programs
- Library
- Provost and Vice Chancellor Academic Affairs
- School of Information Services
- School of Labor and Employee Relations
- School of Social Work
- Vice Chancellor for Administration and Operations
- Vice Chancellor Student Affairs
All Org Codes in 1-NP through 1-AU, including but not limited to:
- Auxiliary Units
- National Center for Supercomputing Applications
- Office of the Vice Chancellor for Research and Innovation
- President’s Office
- University of Illinois Alumni Association
- University System Offices
- Vice Chancellor for Diversity
- Vice Chancellor for Institutional Advancement
Contact Center and Department Transitions
- College of Veterinary Medicine
- Department of Intercollegiate Athletics
- McKinley Health Center
- Administrative Information Technology Services (AITS)
- Auxiliary Units – Parking
- Bursar Customer Service
- Bursar Collections
- Office of Student Financial Aid
- Technology Services Help Desk (some users moved on June 12)
- Undergraduate Admissions
- University Payables
- University Payroll and Benefit
About the Project
- Some units may have equipment changes or a shift to no longer using physical phones.
- Review the Microsoft Teams Phone Buying Guide
- View the list of phones and devices compatible with Teams
- This list also includes information about which devices are not compatible and may need to be replaced.
- Teams Certified devices will pass E911 data to public safety. This is a campus requirement for life safety.
- Skype phone numbers will remain the same for Teams
- The Unified Communications Phone Inventory App allows campus units to identify the phone devices currently in use which will no longer function after the transition from Skype for Business to Microsoft Teams. Please note this link is only accessible from Campus IPs (VPN included).
University-specific training, Mircosoft help videos and documentation are available on the Microsoft Teams page.
A number of Microsoft-hosted video trainings are available in Media Space.
The Microsoft Teams video archive houses videos from our events, training sessions, and more.
Need more help? Contact our Help Desk!